Promotions
My promotional code isn't working?
At checkout, only a single discount can be applied. If your order is eligible for a promotional gift or discount, it cannot be used in combination with any other offer. Please ensure you have read and understood the promotional terms and conditions t
Can discount codes be used in conjunction with promotions when making a purchase?
At checkout, only a single discount can be applied. If your order is eligible for a promotional gift or discount, it cannot be used in combination with any other offer. Please be aware that if a promotion has already been applied to your order, attem
My gift with purchase hasn't been added to my order, how do I fix this?
Please ensure you have read and understood the promotional terms and conditions to ensure your order meets all the requirements for receiving a gift with purchase. These conditions typically include minimum purchase amounts, specific product selectio
Can I remove a free gift?
Yes, just click the 'remove' button in your bag.
Can I use a discount code or promotion on newly launched products?
Our new product launches are not included in promotional discounts or discount code offers, unless otherwise stated.